“Courteous treatment will make a customer a walking advertisement.” —James Cash Penney Quick Answers: Customer Service Retention StrategiesFollowing up after every sale or service can dramatically increase loyalty and uncover issues before they become...
Raise your hand if you feel like you’re juggling too many balls in your Milwaukee business right now. (Yes, my hand is raised too.)Running a business means your brain is already pulled in ten different directions. And then Q3 shows up with a slew of tax code...
My guess is, back when Bill Holley first sketched out Cracker Barrel’s original logo on a napkin, he didn’t imagine its retirement would cause a nationwide uproar. The restaurant chain, known for its comfort food and front-porch nostalgia, recently...
Did you happen to catch that post floating around social media last week about 1.39K stimulus checks being mailed out? The post got shared and reshared like wildfire… but here’s the thing: it wasn’t true.The IRS had to step in on their official X account and post...
As the kids are saying these days: SMH.At what? The IRS.Another commissioner is out the door. Billy Long is packing his bags for Iceland (yes, really), after about two months on the job.And the service you actually get from the IRS isn’t improving either....
